Resume
Profile
Experienced in the Customer Service area with extensive customer interaction as a front-end sales coordinator and pharmacy technician in a Fortune 500 grocery chain. Currently attending The Pennsylvania State University with an estimated graduation date of 2011. Freelance web designer and graphic artist.
Professional Experience
5/2007 – 1/2009 Pharmacy Technician
Eckerd/Rite Aid Pharmacy
Order receiving, logging, and maintenance. Data entry on accepted prescriptions via customer counter, doctor faxes, eScripts and pharmacist calls. Insurance verification. Point-of-sale. Inventory management. Extensive phone interaction with customers regarding prescriptions, insurance, and overall satisfaction of services performed.
1/2006 - 5/2007 Pharmacy Technician
Wegmans Food Markets
Maintenance of inventory, including but not limited to, ordering medication, receiving shipments, and verifying accurate on-hand counts to curb unnecessary expenses. Responsible for accurately dispensing requested medication through verification of customer’s personal and insurance information and medical history. Daily point-of-sale interaction with customers.
8/2004 - 1/2006 Accounting Clerk
Wegmans Food Markets
Verified daily cash register balancing and nightly office spreadsheets. Maintained day-to-day accounting office balances, debit and credit purchases, post office stamps, and cash and personal check deposits. Preserved confidentiality of time clock information, personal employee records, and pay statuses.
4/2002 - 9/2004 Customer Service Coordinator
Wegmans Food Markets
Responsible for cashier placement on the sales floor including distribution of lunches and breaks. Maintained cleanliness around registers and front-end sales floor. Provided customer service to consumers by rectifying price discrepancies, fixing point-of-sale errors, and coordinating all front-end departments to benefit the customers’ needs during checkout.
Education
2009-2011 Pennsylvania State University, College of Engineering Major: Computer Science
1996-2001 Pennsylvania State University, Eberly College of Science